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To use this function you need to ensure that your PC loads MS Word outside of your browser. If you use Internet Explorer you may need to do the following:

1. Launch Windows Explorer.
2. On the Tools menu, click Folder Options.
3. In the File Options dialog box, click the File Types tab.
4. In Registered file types, click Microsoft Word Document, and then click Advanced.
5. From the Edit File Type screen, click to clear the Browse in same window check box, which toggles whether a Word document is launched outside of Internet Explorer.
6. Click OK to close the dialog boxes.